Shipping & Returns

Shipping

The manufacturing process of the product takes around 10 working days. Shipping to Hong Kong takes around 2-3 working days; the overseas shipping, around 3-4 working days. The shipping time of the product will be extended if there are some force majeure factors, such as bad weather or pandemic. We will pronounce it on time. Thank you for your kindest understanding.

Remark: Monday to Friday are the working days; Saturday, Sunday and public holiday are not included in it

Return Policy

There is no refund on the product, if you receive a defective product or face some unexpected problem. Please contact Walland via the email address within 14 days, with the picture of the product, and briefly describe the problem. The customer service will handle your case as soon as possible. Once we find that the product is defective, we will reproduce the product and deliver the new one to you.